Frequently Asked Questions
Product Related
Are you able to do the custom sizes?
What timber or material options are available?
Do you provide a product warranty policy?
How do I take care of a Karpenter product?
Do the products need to be assembled or are they ready-to-use?
Purchase Related
How do I purchase Karpenter products?
What is your MOQ (Minimum Order Quantity)?
Are your products ready to be shipped? What is your average production lead time?
How do you arrange international shipment?
Do you offer consultation services for the interior designs of projects?
If you have more questions or specifications that are not included in our FAQ, please inquire further through our Contact page.